Fractional CMO · Travel & hospitality · Orlando

I decide where the money goes. Then I answer for it.

Fractional marketing leadership for travel, hospitality and multi-location consumer brands. I've owned $15M+ in annual media, led its move from agency-managed to fully in-house, and run the plan, the budget and the reporting as one accountable seat — one to two days a week.

$15M+Annual media owned, multi-brand portfolio
13 yrsPerformance marketing, agency and client side
Agency → in-houseFull media transformation, team built and delivered
6.5 yrsVacation ownership & travel, on the buying side

Engagements

Three ways in. All of them end in a number.

Every engagement is scoped in writing, billed monthly in advance, and built around a metric we agree on before I start — not hours logged.

Start here

GTM Diagnostic

$9,500 · 3 weeks, fixed

Three weeks inside your numbers, ending in a plan you own either way.

  • Funnel and unit economics by channel and location
  • Channel P&L — where the next dollar should and shouldn't go
  • Positioning read against your three nearest competitors
  • Team and agency assessment, said plainly
  • 12-month plan and a 90-minute executive readout
Credited in full against month one if you retain me within 30 days
Ongoing

Fractional leadership

$6,000–12,000 / month

Marketing leadership without the $300K executive hire — advisor to operator scope.

  • Own the marketing plan and budget allocation
  • Manage agencies and hold them to numbers
  • Weekly scorecard, monthly business review
  • Run hiring for the marketing roles you actually need
90-day initial term, then month to month
Project

In-house media transformation

$45–75K · 5–6 months, fixed

Take $3M+ of agency-managed media in-house without breaking performance. I've done it — most consultants selling it haven't.

  • Build-vs-buy model with a break-even date
  • Data and platform ownership settled before notice is given
  • Team hired, channels migrated, keys handed over
Run your own numbers →

Fit, honestly: this works for companies with $3M+ in paid media or a multi-location growth plan — travel, hospitality, vacation ownership and its vendor ecosystem, attractions, and short-term rental operators. Below that, a fractional executive is usually the wrong purchase, and I'll say so on the first call.

Straight answers

The questions people ask on the second call, answered on the first visit

A practice built on judgment shouldn't make you dig for the awkward parts.

What does a fractional CMO cost?

Most fractional CMO engagements run $5,000 to $15,000 a month, priced on scope rather than hours. Mine are $6,000 to $12,000 monthly for ongoing leadership at one to two days a week, $9,500 fixed for a three-week diagnostic, and $45,000 to $75,000 for a full in-house media transformation. Anyone quoting you an hourly rate is selling labor, not a decision-making seat.

Do I need a fractional CMO, and what kind?

There are two different jobs wearing the same title, and picking the wrong one wastes a year. Brand and communications CMOs own architecture, positioning, PR and creative platform. Demand and media CMOs own the budget, the channel mix, the agencies and the number at the bottom. I'm the second kind. If your problem is that nobody knows who you are, hire the first kind. If your problem is that you're spending millions and can't say what it returns, that's my seat.

Were you ever a CMO?

No. I ran a $15M+ media P&L for a multi-brand vacation ownership portfolio, took it from agency-managed to in-house, and now lead enterprise marketing for a scaling franchise network. What I sell is that scope of ownership — budget, team, agencies, reporting — not a past title.

The honest edge of that: I'm a demand and media leader first. If your gap is brand architecture, PR or comms strategy, I'll tell you and point you to someone who does that better than I do.

When should you hire a fractional CMO instead of an agency or a full-time hire?

Hire an agency when you know what you want done and need hands to do it. Hire a fractional CMO when you don't know what you want done, or when nobody internally can tell the agency they're wrong. Hire full-time when the decisions are constant rather than weekly and the budget clears roughly $300K all-in. Most companies at $3M to $20M in media need the middle option and buy one of the other two.

Will you run our campaigns?

No — and you shouldn't want me to. You'd be paying executive rates for work a $70K manager should do, and the strategic seat you actually hired would sit empty. Execution runs through your team, your agency, or specialists I bring and manage. My job is the 10% of decisions that set the other 90%.

How many hours or days a week is a fractional engagement?

One to two days a week, scoped by outcome rather than tracked by hour. That's enough for a standing leadership rhythm — a weekly scorecard, agency reviews held to numbers, a monthly business review — because leadership is decisions, not desk time. Anyone selling you a fractional executive at four days a week is selling you a contractor with a better title.

How many clients do you take?

Two to four at a time, and one in-house transformation at a time. That's the honest capacity of anyone doing this properly, whatever their website says.

What size company is a fractional CMO right for?

For my practice, roughly $3M+ in annual paid media or a funded multi-location growth plan. Below that the marketing decisions aren't complex enough to need an executive seat, and the money is better spent on execution. I'll say that on the first call rather than sell you an engagement that can't pay for itself.

When does it make sense to take media in-house?

The case usually opens above roughly $3M in annual managed media, when agency fees start to exceed the fully loaded cost of the team that would replace them. But spend alone doesn't decide it. If your channel mix changes constantly, if you need specialist expertise you'd never hire for, or if you can't yet own your own data and platform contracts, staying with an agency is the correct answer. The build-vs-buy model should be allowed to tell you no.

How long does an in-house media transformation take?

Five to six months from decision to keys handed over. The sequence matters more than the speed: build-vs-buy model with a break-even date first, then data and platform ownership settled before notice is given to the agency, then hiring, then channel-by-channel migration. Transformations break when notice goes out before ownership is settled, and the recovery costs more than the fees ever did.

What if we already have an agency — do you replace them?

Usually not. Most agencies underperform because nobody on the client side is holding them to a number they agreed to, which is a management problem rather than a vendor problem. I manage the relationship, set the scorecard, and give the agency a counterpart who can actually make decisions. If they still can't deliver after that, replacing them becomes an easy and evidenced call rather than a frustrated one.

What happens in the first 90 days?

Weeks one to three go into the numbers: funnel and unit economics by channel and location, a channel P&L, a positioning read against your three nearest competitors, and a plain assessment of the team and agencies. That produces a 12-month plan and a budget allocation. From there the rhythm starts — weekly scorecard, monthly business review, and one metric we agreed on before I started.

Do you only work with travel and hospitality companies?

Travel, hospitality, vacation ownership and its vendor ecosystem, attractions, and short-term rental operators are where thirteen years of pattern recognition actually shortens your timeline. Multi-location consumer businesses outside travel work too, because the local demand problem is structurally the same. Outside those, someone with your category's scar tissue will beat me, and I'd rather say so.

Are you Orlando-only, or do you work remotely?

Based in Orlando, working nationally. The work is remote by default with a standing weekly rhythm, and on-site time for kickoffs, planning sessions and executive readouts where it earns its travel. Orlando matters less as a service area than as a fact about the market — I've bought travel and hospitality media here for over a decade.

What if the numbers say I shouldn't hire you?

Then that's what I'll tell you — on the first call, not the third. The in-house transformation page has a calculator that will happily conclude you should keep your agency. A practice this size lives on referrals, and the fastest way to earn them is telling people the thing that costs me the engagement.

About

Thirteen years accountable for the number, not advising on it

Mitchell Bishop

I spent six and a half years as the performance marketing lead for a multi-brand vacation ownership portfolio — $15M+ in annual media across TV, CTV, paid search, paid social, display, programmatic and audio. I led that portfolio's full transition from agency-managed media to an in-house operation: built the team structure, hired the people, set the processes, and came out the other side faster and cheaper.

Today I lead enterprise marketing for a scaling multi-location franchise network, which keeps the multi-unit and local-demand side of this current rather than historical. I'm based in Orlando, I've bought this market for over a decade, and I take on a small number of clients where the fit is real.

The chess piece in the corner isn't decoration. The bishop only moves on its own color — range, but with discipline about which squares are yours. That's roughly my theory of marketing budgets.

Platforms
Google, Meta, Microsoft, LinkedIn, The Trade Desk, StackAdapt, Criteo, GroundTruth
Measurement
GA4, GTM, Salesforce, LiveRamp, Simon Data, Invoca, FullStory
Industries
Vacation ownership, travel & tourism, hospitality, multi-location consumer
Education
M.S. Entertainment Business, Full Sail University
Based
Orlando, Florida

Contact

The first call is 45 minutes, and mostly you talking

Bring roughly what you spend and what it returns. I'll tell you on that call whether there's an engagement here — and if there isn't, you'll leave with my honest read anyway.

Email me
Location Orlando, FL · working nationally